Sterling Pro Tip: It is easy to stay on top of your account with account alerts. Open your app, use the hamburger menu to get to Alerts, then click Create Alert at the bottom. You have lots of choices. Keep in touch with your account, and set up an alert today!
Online Banking
You can access your account 24/7 through Sterling United’s online banking and mobile app. To download the mobile app, just search for “Sterling United” in the app store. Give us a call at (812) 425-0111 if you have any questions!
Go green with e-statements and online bill pay!
Make one-time or recurring transfers between accounts or to make loan payments.
Transfer funds to another Sterling United member.
Ability to view and print check copies and history.
Set up account alerts
Freeze and unfreeze your debit card via the mobile app
Deposit checks with our mobile app
Bill Pay
Pay your bills through Sterling United’s online banking and mobile app. Common payees are already set up for electronic payments, so paying bills online is often faster than mailing a check.
Pay bills from anywhere, anytime, using these great features while saving money on postage and checks.
Schedule payments ahead of time or set up recurring payments
Snap a picture of your bills for easy and fast biller setup
Pay friends and family with Sterling United’s Person-2-Person payment capability
Transfer funds between your accounts at Sterling United and other financial institutions
Your Credit Score and More
STAYING ON TOP OF YOUR CREDIT HAS NEVER BEEN EASIER
With one powerful tool, access your credit score, full credit report, credit monitoring, financial tips, and education.
You can do this ANYTIME and ANYWHERE and for FREE.
BENEFITS OF CREDIT SCORE:
Daily Access to your Credit Score
Real-Time Credit Monitoring Alerts
Credit Score Simulator
Personalized Credit Report
Special Credit Offers
And More!
The benefits are endless, so there is no need to wait.
YOUR CREDIT SCORE. DAILY. AND SECURE.
Access your credit score and report using our mobile app and online banking.
FAQs
What is Credit Score and More?
Credit Score and More helps you stay on top of your credit by providing your latest credit score and report and understanding key factors that impact the score. It also monitors your credit daily and informs you by email if any significant changes are detected, such as a new account being opened, a change in address, employment, delinquency, or an inquiry has been reported.
Does Credit Score and More offer Credit Monitoring as well?
Yes. Credit Score and More will monitor and send email alerts when there has been a change to your credit profile.
Is there a fee for Credit Score and More?
Credit Score and More is entirely free to Sterling United members.
Will accessing Credit Score and More “ding” my credit and potentially lower my credit score?
Credit Score and More is a “soft inquiry” which does not affect a credit score. Lenders use “hard inquiries” to make decisions about creditworthiness when you apply for loans.
How often is the credit score updated?
The credit score will be updated every seven days and displayed in mobile and online banking. You can click “refresh score” as often as every day for an updated credit score.
What if the information provided by Credit Score and More appears to be wrong or inaccurate?
Credit Score and More make it best to show the most relevant information from a credit report. If you think some information is wrong or inaccurate, you can obtain a free credit report from www.annualcreditreport.com and then dispute inaccuracies with each bureau individually. Each bureau has its process for correcting inaccurate information, but every Sterling United Credit Score and More user can “File a Dispute” with Transunion by clicking on the “Dispute” link within Credit Score and More. Transunion will share this with the other bureaus if the inaccuracy is verified.
Why do credit scores differ?
Three major credit-reporting bureaus (Equifax, Experian, and Transunion) and two scoring models (FICO or VantageScore) determine credit scores. Financial institutions use different bureaus, as well as their own scoring models. Over 200 credit report factors may be considered when calculating a score, and each model may weigh credit factors differently, so no scoring model is identical.
Will Sterling United use Credit Score and More to make loan decisions?
Sterling United FCU uses its own lending criteria for making loan decisions.
Text Banking
Need an easy way to contact Sterling United?
No problem, we can communicate through secure texting.
Text your questions to (812) 425-0111. Our friendly staff will respond during business hours.
Other Phone Important Numbers
Loan Department: (812) 492-8385
Online Banking and Debit Card: (812) 492-8398
Mortgage: (812) 492-8384
Collections: (812) 402-0030
You can opt-in to receive updates on promotions, branch notices, news, and other important information.
Text SUFCU at 812-425-0111 or scan the QR code.
Message frequency will vary. Message and data rates may apply. Reply HELP for help or STOP to cancel. Terms of Service
New User Enrollment
Start by clicking on the link for new enrollment.
Enter the required personal information.
Note: required information may vary, based on Credit Union preference.
Mark the disclosure acknowledgments once all credit union disclosures have been read. Click on the button labeled Sign Up to complete the enrollment.
Members will receive a temporary password that is sent to the email address stored within the Credit Union's system. Upon receipt of their password email, they will be able to initially log into the Credit Union's Home Banking. When the member logs in for the first time, they will be required to change their temporary password in order to complete their login.
Multifactor Authentication
Members will also be required to complete the following MFA (Multifactor Authentication) setup steps:
Authentication Questions- Members will need to choose answers for three different MFA questions. These questions are presented to members when they log in from an unfamiliar pc.
Confidence Word- Members will need to select a confidence word that will appear when they log in. The confidence word is used to verify that the member is logging into the correct site and will be visible at login.
